Privacy policy
On this page 10 sections
Information we collect
- Order information: name, shipping address, email, phone number, and payment details (processed by our payment provider; we do not store full card numbers).
- Usage information: device, browser, pages viewed, and referring links, collected via cookies and similar technologies.
- Communications: messages you send to support and newsletter preferences.
How we use it
- To process, fulfill, and ship orders and provide tracking
- To verify researcher eligibility and enforce our research-use terms
- To respond to support requests and claims
- To send order updates and, with your consent, marketing emails (unsubscribe anytime)
- To operate, secure, and improve the website and prevent fraud
- To comply with legal obligations
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (payment processors, shipping carriers, email providers, and analytics vendors) under contractual confidentiality, or where required by law, or in connection with a business transfer.
Cookies
We use necessary cookies to run the site (cart, session, age-gate memory) and optional analytics cookies to understand how the site is used. You can control cookies through your browser settings; blocking necessary cookies may break checkout.
Data retention
Order records are retained as long as needed for business and legal purposes (including tax and batch-traceability requirements), then deleted or anonymized.
Your rights
Depending on your state, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of targeted advertising. To exercise them, email privacy@halotirlabs.com. We’ll verify your request and respond within the legally required window.
Security
We use industry-standard safeguards (encryption in transit, restricted access, and vetted providers), but no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Children
The site is intended for adults 21 and over. We do not knowingly collect information from anyone under 21; if you believe we have, contact us and we will delete it.
Changes
We may update this policy; the date above reflects the current version. Material changes will be flagged on this page.
Contact
Privacy questions: privacy@halotirlabs.com.